Privacy notice
This notice explains what personal data Behind The Wall (Westbridge, sole proprietorship, Koffiestraat 14, Jabbeke, Belgium, enterprise no. BE 1042.542.043) collects through this website, and why. Questions: hello@behindthewall.be.
What we collect
- Enquiry form: your name, work email, organisation, organisation type, group size, preferred period and the goals you describe.
- Report downloads: the email address you enter to receive a report, which report you asked for, and whether you ticked the box to receive news from us.
- Analytics: anonymous, aggregated page statistics (Cloudflare Web Analytics). We use no cookies for analytics, advertising or tracking.
Why we use it
We use enquiry details only to reply to you and to prepare a proposal you asked for (legal basis: steps taken at your request before a contract, GDPR art. 6(1)(b)). We do not sell or share them for marketing.
When you ask for a report, we use your email address to send you the download link (legal basis: your request, GDPR art. 6(1)(b)). Downloading a report never signs you up for anything. We only send you news and new reports if you tick the separate box on the form (legal basis: your consent, GDPR art. 6(1)(a)). You can withdraw that consent at any time with the unsubscribe link in any of our emails, or by writing to us.
Who processes it
- Our website host and analytics provider, Cloudflare, Inc.
- Our email delivery provider, Resend, which forwards form enquiries to our inbox, sends report download links and, if you opted in, our news.
How long we keep it
Enquiries that do not lead to a programme are deleted after 30 days. Report download requests are deleted after 30 days, unless you opted in to news: then we keep your email address until you unsubscribe. Client records are kept as long as Belgian accounting and tax law requires.
Your rights
You can ask to see, correct or delete your data, or object to how we use it, by writing to hello@behindthewall.be. You can also complain to the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données).